FAQs

How to renew medical cannabis card in Utah

Log into your EVS patient profile.

  • Hover over Tracking Inbox in the top left-hand corner of your screen and click Patient (not New Patient).
  • Click your name.
  • Scroll to the bottom of the Patient page and click the blue ‘Save and Submit Registration’ button. Your status will change to ‘Awaiting Certification.’
  • Your Designated QMP must now enter a new certification for you. Contact your QMP and inform them that you are awaiting their renewal of your certification.

Your status in the EVS will change to "Awaiting Payment" once your QMp has renewed your certification. You may then pay your $5 renewal fee.

  • Log in to the EVS and navigate to your patient profile.
  • Hover over Tracking Inbox in the top left-hand corner of your screen and click Patient (not New Patient).
  • Click your name.
  • Click the grey “Payment” tab (below the blue status bar and above your information).
  • Ensure your browser’s pop-up blockers are disabled.
  • Click ‘+New,’ then ‘Click Here to Make Payment.’
  • A new window will open.
  • Enter your payment information and submit.
  • Once you receive a confirmation, you will be automatically redirected back to the EVS.
  • Hover over Tracking Inbox in the top left-hand corner of your screen and click Patient (not New Patient).
  • Click your name.
  • View your profile, where your status will have changed to ‘Renewal Completed’ or ‘Awaiting State Review.’
  • If your status is “Renewal Completed” or “Awaiting State Review,” you are finished. You wait for us to approve your card. Wait for your confirmation email that your card has been renewed.

Remember: Cards renewed after 90 days are valid for six months by default.


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